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  1. Resident Withholding Tax Resident Withholding Tax (RWT) is a tax that ANZ has an obligation to withhold from certain payments of investment income - including interest or dividends - to New Zealand resident customers or... Date Updated: 05/08/2020
  2. Close your credit card account You will need to contact us to close your ANZ credit card account. Things to remember: To close your credit card account you must be the primary cardholder on the card. You will need to close... Date Updated: 05/08/2020
  3. Order a new EFTPOS card To order a new EFTPOS card you must first meet the following criteria: You have an active everyday or savings account that you can access severally (single signing authority) You are at least 13... Date Updated: 25/09/2020
  4. Increase overdraft limit If you wish to apply for an increase of your overdraft limit, please contact us. Call us on 0800 837 123 . If you are overseas, call  +64 4 470 3142 (toll charges apply) Send us a Bank... Date Updated: 16/09/2020
  5. Dispute a credit card transaction We recommend you try contacting the merchant you made the purchase with before submitting a dispute. To dispute a transaction on your ANZ credit card you must be the primary or additional cardholder... Date Updated: 05/08/2020
  6. Retrieve payment to an incorrect account If you make an electronic payment by mistake, the owner of the account it has been paid to will need to agree to return the money to you.  We'll try to help you recover the payment... Date Updated: 05/08/2020
  7. Register to send money overseas - Internet Banking and goMoney To register for the Send Money Overseas service for ANZ Internet Banking only, please call us on 0800 368 524 (personal customers), or 0800 269 249 (business/agri customers) or +64 4 470 3142 (if you... Date Updated: 22/11/2019
  8. Joint accounts A joint account is where you and someone else own the account.  You'll each be responsible for the account. Date Updated: 21/08/2017
  9. Change which fund your KiwiSaver savings are invested in There are a number of ways you can change which fund(s) your KiwiSaver savings are invested in.  If you have access to ANZ Internet Banking and are a member of the ANZ KiwiSaver Scheme, or ANZ... Date Updated: 05/08/2020
  10. Send secure Bank Mail You can send us an enquiry about your banking using our secure Bank Mail. Follow the steps below to send us a secure Bank Mail message in ANZ Internet Banking: Log into ANZ Internet Banking Click on... Date Updated: 16/08/2019

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