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  1. Apply for a home loan top up To apply for an ANZ Home Loan top up: If you already have an ANZ Home Loan, you can apply for a top up via the 'Apply and Open' feature or click into 'Your home loan', then click 'Request loan... Date Updated: 25/09/2019
  2. Overseas travel If you have overseas travel planned, there are several things ANZ can help with: What you need to know when using a card overseas How to arrange travel insurance Arranging foreign cash  or a... Date Updated: 25/09/2019
  3. Open an account - Internet Banking Follow the steps below to request an account in ANZ Internet Banking: Log into ANZ Internet Banking Navigate to Apply and Open Select the type of account you would like to open Complete the account... Date Updated: 06/03/2020
  4. Branch number field - transferring money overseas via Internet Banking and goMoney The Branch Number field should contain the unique branch code (also known as National Clearing Code) of the recipient's specific bank branch. Please note that branch number standards and format may... Date Updated: 20/01/2020
  5. Cheque clearance times Cheques can take 3-5 business days to clear when deposited into an account. Foreign cheques may take longer to clear.  We no longer offer special answers (faster clearance) on cheques... Date Updated: 25/09/2019
  6. Open an account There are a number of ways to open a new account: ANZ Internet Banking ANZ goMoney ANZ website -  Everyday bank accounts   Alernatively you can contact us. Date Updated: 18/10/2019
  7. Dispute an ATM, EFTPOS or Visa Debit transaction To dispute a transaction on your ANZ account you must be the cardholder on the account. For Visa Debit or EFTPOS transactions we recommend you contact the merchant where the purchase was made first... Date Updated: 10/03/2020
  8. Lost EFTPOS/Visa Debit card If you have lost your EFTPOS or Visa Debit card, you must report it to ANZ immediately. We are available 24/7 to assist. You can report your card as lost or stolen  using ANZ Internet... Date Updated: 25/09/2019
  9. Apply for a home loan It always pays to be prepared – so before you apply, sit down and work through your finances. In particular: Your income – work out your total income from salary/wages, dividends, commission, rental... Date Updated: 19/03/2020
  10. Cancel your card and order a replacement If your EFTPOS, Visa Debit or personal credit card has been lost or stolen, you must report it to ANZ immediately. We are available 24/7 to assist. You can report your EFTPOS, Visa Debit or personal... Date Updated: 19/04/2018

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