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  1. KiwiSaver early withdrawal for permanent emigration If you move overseas permanently, other than to Australia, you can withdraw your savings (excluding any Australian sourced funds) from KiwiSaver after you've been overseas for one year. To... Date Updated: 05/08/2020
  2. Get old account statements You can get previous account statements for open accounts in ANZ Internet Banking, ANZ goMoney or by calling us on 0800 269 296 or visit any ANZ branch .  If you require statements for... Date Updated: 16/09/2020
  3. Unable to log in to Internet Banking There are several possible reasons why you may not be able to log into ANZ Internet Banking. Here are a few checks you can make: Check you are entering the correct customer number Check the password... Date Updated: 05/08/2020
  4. Register for Internet Banking Follow the steps below to register for ANZ Internet Banking: Navigate to the ANZ Internet Banking registration page on our website by clicking the Register link under the Log on button on the... Date Updated: 16/09/2020
  5. Increase overdraft limit If you wish to apply for an increase of your overdraft limit, please contact us. Call us on 0800 837 123 . If you are overseas, call  +64 4 470 3142 (toll charges apply) Send us a Bank... Date Updated: 16/09/2020
  6. Close/withdraw from term deposit You’ll need to contact us to request an early withdrawal from your term deposit. It’s important to understand that unless you’re in the 7 day ‘cooling off’ period after you open or reinvest your term... Date Updated: 05/08/2020
  7. Dispute an ATM, EFTPOS or Visa Debit transaction To dispute a transaction on your ANZ account you must be the cardholder on the account. For Visa Debit or EFTPOS transactions we recommend you contact the merchant where the purchase was made first... Date Updated: 10/03/2020
  8. KiwiSaver retirement withdrawal To make a partial or full withdrawal, or set up a regular withdrawal, you’ll need to download and complete the appropriate retirement withdrawal forms and return the forms with your appropriate... Date Updated: 05/08/2020
  9. Exporting transaction history Follow the steps below to export transactions using ANZ Internet Banking: Log into ANZ Internet Banking Navigate to the account for which transactions you would like to export Click Export Select the... Date Updated: 25/09/2020
  10. Open an account - Internet Banking Follow the steps below to request an account in ANZ Internet Banking: Log into ANZ Internet Banking Navigate to Apply and Open Select the type of account you would like to open Complete the account... Date Updated: 16/09/2020

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