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  1. Personalise your Visa Debit card With an ANZ MyPhoto card you can put an accepted image of your choice on your ANZ Visa Debit card. It's easy, free and fun. To order an ANZ MyPhoto card you must first have an... Date Updated: 25/09/2019
  2. Using cards overseas When travelling overseas with an ANZ EFTPOS, Visa Debit or credit card there are several things to keep in mind: Check your expiry date If your card is due to expire during your overseas travel... Date Updated: 25/09/2019
  3. Dispute a credit card transaction We recommend you try contacting the merchant you made the purchase with before submitting a dispute. To dispute a transaction on your ANZ credit card you must be the primary or additional cardholder... Date Updated: 25/09/2019
  4. KiwiSaver early withdrawal for a first home Once you’ve been a KiwiSaver member for at least three years, you may be able to use your KiwiSaver savings to help buy your first home. To get started, you can use this  online form to request... Date Updated: 25/09/2019
  5. Visa holds Before you complete a transaction with your card, the Merchant or other person involved in the transaction may obtain an authorisation (or “hold”) amount on your card. This authorisation may be... Date Updated: 25/09/2019
  6. Resident Withholding Tax Resident Withholding Tax (RWT) is a tax that ANZ has an obligation to withhold from certain payments of investment income - including interest or dividends - to New Zealand resident customers or... Date Updated: 29/04/2020
  7. Unarranged overdraft fee An Unarranged overdraft fee applies if we choose to let you make payments or withdrawals or we pay any cheques or take any fees or charges, when you don’t have enough money in your account... Date Updated: 25/09/2019
  8. Get old account statements You can get previous account statements for open accounts in ANZ Internet Banking, ANZ goMoney or by calling us on 0800 269 296 or visit any ANZ branch .  If you require statements for... Date Updated: 25/09/2019
  9. Property value calculation The estimated property value, displayed in ANZ Internet Banking and ANZ goMoney, is CoreLogic’s estimated market value for a property on a specific date, calculated using an automated tool.  ... Date Updated: 14/06/2018
  10. Register for OnlineCode OnlineCode is our ‘two-factor authentication’ system that gives you an additional layer of protection when you’re using ANZ Internet Banking. It works by sending a unique code to your mobile phone... Date Updated: 24/08/2017

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