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  1. Find your customer number Your customer number is a number unique to you and is what you use to register for or log in to ANZ Internet Banking and ANZ goMoney as well as ANZ Phone Banking. This can be found on the back... Date Updated: 05/08/2020
  2. Credit card travel insurance Updated If you have a Platinum credit card with ANZ and you pay for at least half of your pre-paid travel expenses with your card you may be eligible to receive overseas travel insurance. To check your... Date Updated: 29/06/2021
  3. Making a credit card payment Paying off your ANZ credit card is easy - just choose the option that suits you: Transfer funds : You can easily transfer funds to your ANZ credit card from your ANZ accounts through ANZ goMoney... Date Updated: 01/06/2021
  4. Using cards overseas When travelling overseas with an ANZ EFTPOS, Visa Debit or credit card there are several things to keep in mind:   Check your expiry date If your card is due to expire during your overseas... Date Updated: 14/10/2020
  5. Visa holds Before you complete a transaction with your card, the Merchant or other person involved in the transaction may obtain an authorisation (or “hold”) amount on your card. This authorisation may be... Date Updated: 05/08/2020
  6. Increase credit limit You will need to contact us to increase your ANZ credit card limit.   Contact us Call us on 0800 658 044 . If you are overseas, call  +64 9 522 3010 Send us a Bank Mail request... Date Updated: 05/08/2020
  7. Cancel your card and order a replacement If your EFTPOS, Visa Debit or personal credit card has been lost or stolen, you must report it to ANZ immediately. We are available 24/7 to assist. You can report your EFTPOS, Visa Debit or personal... Date Updated: 19/04/2018
  8. Close your credit card account You will need to contact us to close your ANZ credit card account. Things to remember: To close your credit card account you must be the primary cardholder on the card. You will need to close... Date Updated: 05/08/2020
  9. Unforeseen financial hardship Financial hardship can affect people in different ways. We may be able to provide you with hardship assistance depending on your circumstances. Visit our Financial Hardship portal for more... Date Updated: 05/08/2020
  10. Personalise your credit card or EFTPOS card No, the MyPhoto card service is only available on ANZ Visa Debit cards. If you have an ANZ EFTPOS card you can upgrade this to an ANZ Visa Debit MyPhoto card online . Date Updated: 05/08/2020

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