Order a new Visa Debit card

Last updated: 07/11/2017 12.02 PM

How do I order a new Visa Debit card?

To order a new Visa Debit card you must first meet the following criteria:

  • You have an active everyday or savings account that you can access severally (single signing authority)
  • You are at least 13 years old

If you meet the above criteria you can:

  • Upgrade your EFTPOS card to a Visa Debit card by submitting our online Visa Debit Upgrade Request Form, or via:
    • ANZ Internet Banking by navigating to Apply & open
    • ANZ goMoney by nagivating to Services > Apply & open
  • Call ANZ on 0800 269 296. If you are overseas, call +64 4 470 3142 (toll charges apply) 
  • visit any ANZ branch in New Zealand with photo ID.

Note: EFTPOS cards can be issued to customers aged between 7 and 12 years old subject to branch manager discretion. Please visit a branch with your parent or guardian to apply.

When you receive the card

  • You will need to load a PIN via either ANZ Internet Banking or ANZ goMoney or at any New Zealand ANZ Branch with photo ID
  • If your new Visa Debit card is replacing a current EFTPOS card, the EFTPOS card will become inactive after your first use of the Visa Debit card

Contact us

By phone

on 0800 269 296

6am to 12 midnight,
7days a week


Contact us online

Visit an ANZ branch

Find your nearest branch