Trouble loading ANZ Internet Banking?

Last updated: 22/09/2017 03.35 PM

I am having trouble loading ANZ Internet Banking. What should I do?

First check that you’ve met all of the minimum technical requirements for ANZ Internet Banking.

Still having trouble?

If you’re using a supported operating system and a supported browser, but still having trouble accessing ANZ Internet Banking, the following additional check may help:

  1. Refresh your browser
    Enter the following on your keyboard
    • Mac - CMD + R
    • Windows® - CTRL + F5 or Shift + CTRL + F5
  2. Disable any Plugins or Add-ons being used by your browser
    Some Plugins or Add-ons may interfere with ANZ Internet Banking. Instructions on how to disable these can be found below – choose the link relating to your browser

    Certain Add-ons have technology settings that aren’t compatible with the settings of ANZ Internet Banking.  If you use ANZ Internet Banking in conjunction with those Add-ons, ANZ Internet Banking won't work.

  3. Contact us
    If you're still experiencing issues after performing these check, speak to a Customer Service Consultant who's always happy to help.

    Call 0800 269 296
    or from overseas +64 4 470 3142

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on 0800 269 296

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7days a week


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