If you think you know where your card is and know that it hasn’t been lost or compromised, you can place a temporary block on your EFTPOS, Visa Debit or personal credit card through ANZ Internet Banking or ANZ goMoney. However, this does not report your card as lost or stolen. If your card is lost or stolen, you must call us immediately on 0800 658 044.
If you are not registered for either ANZ Internet Banking or ANZ goMoney, we are available 24/7 to assist. Please call ANZ on 0800 650 535, so a temporary block can be placed on your card. Alternatively, you can visit any ANZ branch.