Payment processing times

Last updated: 22/12/2020 11.30 AM

When will my payment be made?

Payments over Christmas and New Years.

Over the Christmas and New Year period, your payments may be processed on different days.
 

Payment type
 
Due on Will be sent

Future-dated electronic payments and loan payments
 
Friday 25 December 2020 and Monday 28 December 2020 Tuesday 29 December 2020

Future-dated electronic payments and loan payments
 
Friday 1 January 2021 and Monday 4 January 2021 Tuesday 5 January 2021
 
There are no changes to same-day electronic payments. ANZ to ANZ payments will be made immediately between accounts. If you set up a same-day electronic payment to another bank after 10pm or on a non-business day, we take the money immediately but send the payment in the morning of the next business day.
 
We understand you’ll receive Ministry of Social Development over the Christmas and New Year period earlier than usual.
 

Usually available
 
Will be available on

Monday 28 December 2020
 
Friday 25 December 2020

Monday 4 January 2021
 
Friday 1 January 2021
 
There are no changes to Inland Revenue payments.
 

Choose a payment type below for more information:

Bill payments one-off payments
Automatic payments
Funds transfers (between own/linked accounts)
Direct debits

We can refuse to make an electronic payment in some situations:

  • You don't have enough money in the account you're paying from to make the payment, or that money is uncleared funds
  • The payment amount is over any transaction limit for that account
  • A technical failure stops us processing the payment. This could be in our systems or in the systems used by the banking industry
  • The information you've given us isn't complete or correct
  • We believe the payment involves some form of fraud, money laundering, or other criminal conduct by you, an authorised signatory, or someone else
  • We've received a Court order that stops us processing the payment.

Contact us

Online

Quick answers from our digital assistant

Secure email via Internet Banking

Call us

0800 269 296

6am to 12 midnight,
7days a week

Visit a branch