Payment processing times

Anzac Day payments

On Anzac Day, your payments may be proessed on different days.

There are no changes to same-day electronic payments. Remember, if you set up a same-day electronic payment to another bank after 10pm or on a non-business day, we take the money immediately but send the payment in the morning of the next business day.

We understand you'll receive Ministry of Social Development payments earlier than usual.

Ministry of Social Development and Inland Revenue payments

Choose a payment type below for more information:

Bill payments/one-off payments
Automatic payments
Funds transfers (between own/linked accounts)
Direct debits

We can refuse to make an electronic payment in some situations:

• You don't have enough money in the account you're paying from to make the payment, or that money is uncleared funds
• The payment amount is over any transaction limit for that account
• A technical failure stops us processing the payment. This could be in our systems or in the systems used by the banking industry
• The information you've given us isn't complete or correct
• We believe the payment involves some form of fraud, money laundering, or other criminal conduct by you, an authorised signatory, or someone else
• We've received a Court order that stops us processing the payment