Payments requiring more than one authoriser

Last updated: 16/06/2021 11.54 AM

How do I authorise payments on an account that needs more than one authoriser?

ANZ Internet Banking and ANZ goMoney allows you to create and authorise payments that require more than one authoriser without the need to visit a branch or contact us.

An authoriser is someone who has permission to make payments from an account. The number of authorisers needed to approve a payment depends on how your account rules are set up.
 
The multi-auth payment feature allows you to create and authorise bill payments, tax payments, and transfer funds in both ANZ Internet Banking and ANZ goMoney,

To set up a multi-auth payment:
  1. Create a payment - Select ‘Pay a person or bill’, 'Pay tax' or 'Transfer Funds' ('Multi authorisation transfer' in ANZ Internet Banking). You will see a note advising that this new payment requires further authorisation.
  2. Authorisers will receive a notification - An ANZ goMoney notification is sent to other authorisers who have permission to approve the payment. Customers that use ANZ Internet Banking will see a notification at the top of the Home screen when they have a payment to review.
  3. Review the payment - Review the payment details in 'Authorise Payments'.
  4. Payment is authorised - When all the required people have authorised the payment, it will be processed according to our usual processing times.
See our detailed step-by-step guide of creating and authorising a payment in our How to Guides:
 
 
To get help with setting up multi-auth payments call us on 0800 269 249. If you are overseas, call +64 9 523 7220 (toll charges apply).

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