ANZ Internet Banking and ANZ goMoney allows you to create and authorise payments that require more than one authoriser without the need to visit a branch or contact us.
An authoriser is someone who has permission to make payments from an account. The number of authorisers needed to approve a payment depends on how your account rules are set up.
The multi-auth payment feature allows you to create and authorise bill payments, tax payments, and transfer funds in both ANZ Internet Banking and ANZ goMoney,
To set up a multi-auth payment:
- Create a payment - Select ‘Pay a person or bill’, 'Pay tax' or 'Transfer Funds' ('Multi authorisation transfer' in ANZ Internet Banking). You will see a note advising that this new payment requires further authorisation.
- Authorisers will receive a notification - An ANZ goMoney notification is sent to other authorisers who have permission to approve the payment. Customers that use ANZ Internet Banking will see a notification at the top of the Home screen when they have a payment to review.
- Review the payment - Review the payment details in 'Authorise Payments'.
- Payment is authorised - When all the required people have authorised the payment, it will be processed according to our usual processing times.
See our detailed step-by-step guide of creating and authorising a payment in our How to Guides:
To get help with setting up multi-auth payments call us on 0800 269 249. If you are overseas, call +64 9 523 7220 (toll charges apply).