Close your credit card account

Last updated: 24/08/2017 08.47 AM

How do I close my credit card account?

You will need to contact us to close your ANZ credit card account.

Things to remember:

  • To close your credit card account you must be the primary cardholder on the card.
  • You will need to close any additional cards connected to this account (for example, your partner's card).
  • You will continue to be responsible for any transactions made on your card account. The full payment on the card will immediately become due and payable.
  • You will also need to cancel any recurring payments from this card account (for example, mobile bill or subscriptions).

Contact us:

  • Call us on 0800 658 044. If you are overseas, call +64 9 522 3010 (toll charges apply)
  • Visit any ANZ branch in New Zealand with photo ID
  • Send us a Bank Mail request via ANZ Internet Banking

Contact us

By phone

on 0800 269 296

6am to 12 midnight,
7days a week


Contact us online

Visit an ANZ branch

Find your nearest branch