If you successfully reserved a new interest rate for your home loan before the review date, you’ll see the words ‘Reserved rate from <date>’ next to your home loan account in Internet Banking. You can find a summary of your request by clicking ‘Reserved rate from <date>’. We’ll also send you a copy of your Loan Variation Letter to your email address.
Call us on 0800 269 4663 if you’re still unsure if a new fixed rate has been processed for your loan.
Weekdays 8am – 8.30pm
Weekends 9am – 5pm
Weekdays 8am – 8.30pm
Weekends 9am – 5pm