Unavailable property information

Last updated: 25/09/2020 04.44 PM

Why can't I see my property (or one of my properties) in ANZ Internet Banking or ANZ goMoney?

The estimated property value is generally only available for these property types:
  • Residential Dwelling (RD) e.g. Houses
  • Residential Flats (RF) e.g. Flats
  • Residential Apartments (RA) e.g. Apartments
  • Lifestyle Improved (LI) e.g. Lifestyle properties
However, the estimated property value will not be available if you have any hidden home loan accounts or if your property is/has:
  • Leasehold
  • Bare land 
  • Been recently bought (it may take up to 12 weeks to display)
  • In the process of being built, or has recently been built
  • Not registered in your personal name, including where it is held in the name of a Trust, Company, or Partnership 
  • Something on the title suggesting that the property is:
    • At risk of hazards such as coastal erosion
    • In the red zone or a TC3 property within Christchurch
    • Maori owned land or associated with Maori land.

Contact us

Online

Quick answers from our digital assistant

Secure email via Internet Banking

Call us

0800 269 296

6am to 12 midnight,
7days a week

Visit a branch