Close/withdraw from term deposit

Last updated: 24/11/2017 02.27 PM

How do I close or make a withdrawal from my term deposit prior to maturity date?

Please be aware that  there is a 31 day notice required for early withdrawals/closures except in cases of hardship.

You will have to contact us to apply for an early closure or withdrawal from your term deposit.

You can request an early withdrawal from your term deposit but, unless you're in the cooling off period, we don't have to agree to let you withdraw money early.

If you make an early withdrawal, we'll reduce the interest payable on the money you withdraw. The interest rate reduction is 3% per annum (your return will not go below 0%) on the money you withdraw.


Contact us

  • Call us on 0800 269 296. If you are overseas, call +64 4 470 3142 (toll charges apply)
  • Send us a Bank Mail request via ANZ Internet Banking
  • visit any ANZ branch in New Zealand with photo ID

Contact us

By phone

on 0800 269 296

6am to 12 midnight,
7days a week


Contact us online

Visit an ANZ branch

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